Chapter 1 - And why are you doing this again?

Sonia Thompson reviews the essence of the title and content of chapter 1 of her book Delight Inside.

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Chapter 2 - You think you know me?

In this snippet, Sonia Thompson briefly explains the essence of the title and content of chapter 2 of her book Delight Inside.

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Chapter 3 - Looks like somebody came to play

In this brief video, Sonia Thompson reviews the essence and content of chapter 3 of her book Delight Inside.

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Chapter 4 - You've got a bit of a reputation

In this snippet, Sonia Thompson briefly explains the essence of the title and content of chapter 4 of her book Delight Inside.

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Chapter 5 - Oh Baby you, you got what I need

In this brief video, Sonia Thompson discusses the role your product needs to play in building a thriving business

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Chapter 6 - Why didn't somebody tell me about this sooner?

In this video snippet Sonia Thompson discusses the importance of spreading the word about the product you have to solve your customers' problem.

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Chapter 7 - What do you mean you don't have any cornbread?!

In this video snippet, Sonia Thompson discusses that part of marketing strategy that focuses on making sure you get the customer what they want when they want it.

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Chapter 8 - Worth every penny!!!

Is your price right for your product? In this snippet, Sonia Thompson reviews the importance of setting the right price communicating the full value your product brings to your customers.

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Chapter 9 - Can we have the other server?

In this snippet, Sonia Thompson discusses the critical role the people on your team play when it comes to creating an experience filled with delight for your customers.

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Chapter 10 - Recipe + cake = delicioso every time!

In this snippet, Sonia Thompson discusses the importance of developing recipes to produce the results you desire every time

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Chapter 11 - Dear Sleep Suit: I love you

In this snippet, Sonia Thompson discusses why customer delight is essential to your business' success

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